Jackie Baron

Jackie Baron
Director, Customer Care & Credit Operations
Tech Data

Jackie Baron is Tech Data Corporation’s director, TD CustomerCare and Credit Operations. She and her team are responsible for supporting the after sales needs of resellers throughout the Americas. In Baron’s current role she has created a variety of streamlined processes to better support all customers. Baron also leads Tech Data’s CX1 (Customer Experience First) initiative, ensuring the customers’ needs are prioritized throughout the organization. Baron was recently named to “Power 100 Women of the Channel” for her efforts with CX1 as well as the changes she has made within the TD CustomerCare department. Baron also heads up numerous strategic initiatives aligning Tech Data’s vast sales, marketing and services offerings to better connect some of the world’s largest technology resellers with industry leading hardware and software vendors.

Baron joined Tech Data in 1992 as a sales representative. Prior to her current position, she was director, Sales Planning & TechSelect. She and her team were responsible for supporting TechSelect, Tech Data’s premier community of more than 400 resellers, representing more than $1 billion in combined annual sales. She was also director, East, Central and West Sales. She and her team of sales representatives were responsible for supporting resellers throughout the United States. Baron has also held numerous leadership positions in Sales including sales manager, Central and West, and the Emergency Response Team manager.

Before joining Tech Data, Baron was a group selling service manager for Federated Department Stores, responsible for the sales, marketing and merchandising of home furnishings, consumer electronics and clothing.

Baron has a degree in merchandising and retailing. Active in the community, she is a member of the United Way and supports the missions of CARES for Pets, an animal rescue organization, the Campaign to End Childhood Hunger and Canine Companions for Independence, which provides assistance dogs for children and adults with disabilities. Baron also serves on the Board of Directors for the Pinellas County Urban League.

Baron was born in St. Petersburg, Florida where she continues to reside. Baron has been married to her husband, Richard, for 18 years.